Ideao Hub
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Plug the power supply into the power outlet fully and plug the power connector into the side of Ideao Hub. Ensure the power is in the range of 100V to 240V with frequency at 50Hz/60Hz ± 5%.
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For connecting with USB Type C cable, USB Type-C port with video, audio touch and power (Alternate mode with DisplayPort 1.2, Power Delivery up to 65 W)
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For connecting with other cables such as HDMI, D-sub and DVI, in order to use touch control or USB Hub function, it also required to connect USB Type-B on the Ideao Hub to a USB-A port on the PC or laptop using the USB cable.
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Swipe down from the top right edge with two fingers to open OSD menu. From the OSD, you can configure such as color, brightness, aspect ratio, etc.
Yes, Ideao Hub supports VESA mount (100 x 100). It can be mounted on wall mount, monitor arm, or monitor stand that supports VESA 100×100.
If you’ve downloaded files from the internet, they might contain viruses, causing the document to be in Protected View. In this mode, you can only view the content, and editing or annotating is disabled. The warning message will appear below the toolbar of the software.
To enable annotation, click “Enable Editing” to exit Protected View. Once the document is no longer in Protected View, you can use the Ideao Pen to annotate as needed.
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Make sure that the pen you are using support Microsoft Pen Protocol (MPP)
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Make sure the pen is fully charged.
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When the autofocus switch is off (AFS), focus adjustment will only occur when you press the focus button. This mode is suitable for tasks such as capturing documents or still objects. When the autofocus switch is on (AF), focus adjustment will occur every time the distance between the camera lens and the object changes. This mode is suitable for tasks such as capturing hand movements.
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Make sure that in your computer settings, sound output is set as Ideao Hub.
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Make sure Ideao Hub is not muted. Swipe down from the top right edge with two fingers to open OSD menu. On the OSD, check the current sound volume and turn it on.
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If you are connecting Ideao Hub to the computer with DVI or VGA (D-Sub), it is necessary to connect with an audio cable to output the sound from Ideao Hub speaker. (If you are connecting with USB type-C or HDMI cable, an extra audio cable is not required.)
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If connecting to PC with other than USB Type C cable, such as with HDMI or VGA D-sub cable, in order to enable touch control, it is necessary to also connect with USB Type A-B cable. USB-B for touch at the Hub end, and USB-A at your computer end.
Touch back may vary depending on model.
For iPhone or those devices that doesn’t support touch control with external devices, are unable to do so.
Yes. For switching signal sources, swipe down from the top right edge with two fingers to open OSD menu. From the OSD, you can select the signal source.
At Display Settings, set the Ideao Hub as your main display.
If you don’t want to set the Hub your as main display, please follow the steps below.
1. Click the Start Menu, Type [Control Panel] and click [Control Panel]
2. Within the Control Panel, select [Hardware and Sound]
3. Within Hardware and Sound, select [Tablet PC Settings]
4. Click [Setup] and select [Touch Input]
5. The message below appears on each display one by one. If it appers on Ideao Hub, touch the screen. If it appears on other screens, press [Enter]
6. The setup closes automatically after the process is completed.
7. Restart the computer and verify if the touchworks correctly
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First, try reconnecting all the cables and power cycle the Ideao Hub by turning it off and then on again. If the issue persists, directly unplug the power cable from the Ideao Hub while the screen is powered on, and then replug the power cable.
After rotating Ideao Hub, you need to manually change your PC screen orientation to portrait/landscape.
For example, in Windows 10/11:
1. Right click on the desktop and select Display settings.
2. Choose Ideao Hub
3. Select Portrait/Landscape from the Display orientation menu and Click Apply (or OK)
4. Click Keep Changes when prompted.