Reactiv SUITE General_FAQ | Funtech Innovation

Reactiv SUITE General

You can download Reactiv SUITE Free Trial here and start using the complete product for 30 days.
After installation, click the FREE TRIAL button and a valid license key will be emailed to you. Activate the software by entering the license key and change the way that you present information to your team!
Our core belief is that hardware should never hold back the user experience. Our users expect seamless performance and fluid user interface, regardless of the complexity of the workflow. Take a look at the rBoard certified partners that will give you the best value in hardware.
For the best experience we require:

Windows 10

Intel i7

16GB RAM

Strong GPU

High-Performance touch screen with stylus and writing capability
Reactiv SUITE allows you to open, work and present with many file natively- Word, PowerPoint, Excel, PDF, JPEG, GIF, MPEG4, and so on.

All pictures* (JPG, BMP, PNG, JIFF, etc.)

All movies (MP4, AVI, MPEG, etc.)

Microsoft Office files** (DOCX, PPTX, XLSX)

PDF

Weblinks

*Required codecs must be installed.
**Microsoft Office must be installed.

Reactiv STAGE | Re-Imagining Presentations

Elevate your presentations and become a storyteller. Imagine a ‘Digital Table’ on which you can present any combination of content – like pictures, decks, documents, videos, websites – in order to weave your story.

Content can be displayed, organized, manipulated and annotated easily and independently of its file format.

Dramatically improves the speed and the accuracy of capturing audience feedback and meeting results.

Whether you are giving a lecture, training a team, pitching a product to your clients, Reactiv STAGE will get your message through.

Focus Attention

Present

Markup & Archive

Discuss

Easily Compare

Reactiv SCRIBBLE | Re-imagining Ideation

Convert your passive audiences into active participants and contributors who can ideate on an infinite canvas. Imagine a ‘Digital Wall’ on which all participants can have their voice, ideas and opinions captured.

Content can be ‘pinned’ where pages can be ripped out, arranged and inked upon.

At the end of the meeting, organize and paginate your work and share effortlessly with everyone.

Simplifies complex ideas, visually communicates concepts and intent, and allows teams to capture decisions and reduce mistakes.

Whether you are teaching a class, creating a marketing campaign or involved in a detailed engineering design session, Reactiv SCRIBBLE will allow your ideas to be presented.

Brainstorm, Sketch and Draw

Create Layout

Manage Projects

Infinity Canvas

Export & Share Layouts

Reactiv HUDDLE | Re-imagining Collaboration

Allow your employees, partners and customers to simultaneously collaborate and participate as if they were sitting across the table in a ‘Digital Room’ – regardless of their location.

Not only share video and audio, but every participant can seamlessly interact – share files, ink and manipulate content.

Dramatically increases engagement as everyone can be a presenter – leveraging the capabilities and the benefits of Reactiv STAGE and Reactiv SCRIBBLE.

Integrated video conferencing

Full bi-directional user interaction

Transfer files and data seamlessly – no need for attachments

Anyone can present
Reactiv SUITE is revolutionizing the way professionals express their ideas, while allowing passive audiences to become active participants and interact as a team. This transforms everyday meetings resulting in greater engagement and productivity.

Reactiv STAGE | Re-Imagining Presentations

Elevate your presentations and become a storyteller. Imagine a ‘Digital Table’ on which you can present any combination of content – like pictures, decks, documents, videos, websites – in order to weave your story.

Content can be displayed, organized, manipulated and annotated easily and independently of its file format.

Dramatically improves the speed and the accuracy of capturing audience feedback and meeting results.

Whether you are giving a lecture, training a team, pitching a product to your clients, Reactiv STAGE will get your message through.

Focus Attention

Present

Markup & Archive

Discuss

Easily Compare

Reactiv SCRIBBLE | Re-imagining Ideation

Convert your passive audiences into active participants and contributors who can ideate on an infinite canvas. Imagine a ‘Digital Wall’ on which all participants can have their voice, ideas and opinions captured.

Content can be ‘pinned’ where pages can be ripped out, arranged and inked upon.

At the end of the meeting, organize and paginate your work and share effortlessly with everyone.

Simplifies complex ideas, visually communicates concepts and intent, and allows teams to capture decisions and reduce mistakes.

Whether you are teaching a class, creating a marketing campaign or involved in a detailed engineering design session, Reactiv SCRIBBLE will allow your ideas to be presented.

Brainstorm, Sketch and Draw

Create Layout

Manage Projects

Infinity Canvas

Export & Share Layouts

Reactiv HUDDLE | Re-imagining Collaboration

Allow your employees, partners and customers to simultaneously collaborate and participate as if they were sitting across the table in a ‘Digital Room’ – regardless of their location.

Not only share video and audio, but every participant can seamlessly interact – share files, ink and manipulate content.

Dramatically increases engagement as everyone can be a presenter – leveraging the capabilities and the benefits of Reactiv STAGE and Reactiv SCRIBBLE.

Integrated video conferencing

Full bi-directional user interaction

Transfer files and data seamlessly – no need for attachments

Anyone can present

If Reactiv SUITE crashes on Startup and fails to show a crash report, perform the following steps:

Open Event Viewer in Windows

Go to Windows Logs > Application. Look for the Error where the source is Application Error. The latest crash entry will be on the top

Copy the contents of the General Tab and send it to techsupport@vizetto.com

Based on the content of these details we can determine the next course of action.

NOTE: Ensure that you have an updated version of Microsoft Office. Outdated versions may result in errors during startup
Check to see if you are using the new Intel i10 Ice Lake or i11 Tiger Lake CPU. The new Intel CPU chips have an issue and will cause Reactiv SUITE to crash. A temporary workaround is listed below so you can continue to use Reactiv SUITE:

Open “File Explorer” (Win+E), right-click on “This PC”, and select “Properties”

Select “Advanced System Settings”

Select “Environment Variables” in the “Advanced” tab

Select “New…” under “System variables”

Input the text below and select “OK”

Variable name: OPENSSL_ia32cap

Variable value: ~0x200000200000000

Confirm that the variable has been added successfully, then select “OK”

Start Reactiv SUITE

If you didn’t already purchase a key from one of our partners, simply fill the Free trial form when you launch Reactiv SUITE, and you will receive your Trial License Key by email.
Check your Junk Email folder

Wait a few minutes and refresh your email

If you still don’t receive it, you can contact us
Go to Settings

In Product License, activate by entering your activation code
Go to Settings

In Product License, enter your license

Click on Deactivate
If you bought your license from one of our partners, contact their customer support

If not possible, contact our customer support
Once a license is deactivated, you can use the same key and activate it again on another PC.

On the Home screen, select Reactiv STAGE or Reactiv SCRIBBLE

From the Lobby (Public or Private Workspaces), you can start a presentation just by clicking on any of the icons
On the Home screen, select Reactiv STAGE or Reactiv SCRIBBLE

From the Lobby (Public or Private Workspaces), you can add new workspaces by clicking on the ‘+’ icon

In Details:

Enter a title and a description

Add a folder with the desired files to use in the Workspace by clicking on the Folder button

In Media:

Add images as the preview and background media by clicking on +

Click on Save. Select your Workspace on the Lobby screen and start presenting
On the home screen, click on the help button, ‘?’ to see mini video-tutorials explaining the basic gestures and features

In a presentation, click on the interrogation mark in the bottom right corner to see mini video-tutorials

For more information on basic tools, refer to the Getting Started Guide
Use your USB key to automatically start a project

Prepare your files in a USB flash drive

Plug your USB flash drive into the Interactive Whiteboard

Ensure that USB drive is enabled in SETTINGS

Start Reactiv STAGE or SCRIBBLE and go to the lobby

Click on the USB Project icon to start presenting

Now, all changes will be saved back into the same USB folder
Before your presentation/at your desk:

Open your presentation folder

If you are using Chrome, navigate to the webpage you would like to use in Reactiv SUITE, select the address in the address bar, click and drag it into your presentation folder, and create a URL file (shortcut to a webpage)

If you are using another browser, in your presentation folder: Right-click > New > Shortcut > past your webpage address > next > name your shortcut and click finish

In Reactiv SUITE/during your presentation:

Click on the browser icon

Navigate to the webpage you would like to work on

Click on the “add to presentation” button located on the browser floating toolbar

The webpage will now be in your presentation folder so you can open it in STAGE and SCRIBBLE
Everything you present and save, during a session, will be saved back to the exact same folder as the originating file. On-premises or off-premises storage, Local drive, USB flash drive, network drive, or Cloud, data will only be saved to the location of your choice.

Reactiv SUITE can leverage existing domain authentication such that any individual in the organization can log in, navigate the network, and access their private data using their login privileges.
The IT department needs to set the IWB on the domain (with the help of the Guide for IT) and specify which folders users will be able to access once logged in

Once authentication set, any users can open their own session and access their private workspace using the “user sign-in” button on the home screen, or directly in the “private workspace” tab
Yes, if your Interactive White Board has a Motion Sensor. Enable/disable Motion Sensors to track activity in the boardroom, change the Timer to anywhere between 5mins-1hour, and control power actions such as Locking the Session or Managing the Projector. To active this feature:

Go to Setting

Device Manager

Motion Sensor Settings
Yes. First, set an Admin Password to lock the system settings by clicking on Admin Sign In.

Type in the password once and confirm it a second time

To change the password, type and confirm a new password and click on “Apply”

Once a password set, you can curate and filter the drives/folders public or private users can access, following the Guide for IT section 3.3.

Connect up to 3 additional displays to the Reactiv SUITE PC

In Reactiv SUITE settings > Device Manager > Display Layout, configure the position of your secondary displays. Just select the available display and drop it into the position on the layout for Reactiv SUITE to take control. The location of the display represents the ‘throw’ direction of the content. Just throw content right, left or up, and the content will appear on the appropriate display as per the layout map
Verify Windows recognizes the secondary display. In Windows, right-click on your desktop, select “displays settings”, and confirm that the secondary display is detected

If the secondary display is not detected by Windows, try to disconnect and reconnect the display, or change the cables
If your keyboard relies on a “Bluetooth USB dongle”, the IWB might block the Bluetooth signal, if possible, try to put the USB dongle on an available USB port on the side of the IWB instead of a behind the IWB.
If your IWB has a ShadowSense touch screen

Make sure that you are using the pen and eraser that was originally delivered

Go in settings > devices manager > Touch Screen:

Make sure your touch profile is set to “IWB”

Make sure that the ShadowSense Firmware is R11.0 or higher, otherwise, update the firmware by clicking on “firmware update” and following the instructions

In the Touch screen settings, if you see multiple choice for the Stylus (that option is only available for some specific IWB), select the one you are using
Reactiv SUITE requires Microsoft Office to be installed and activated on the computer running the software in order to open documents such as Word, PowerPoint, or Excel.

Ensure that you are not running a 30-day free trial and your license is valid and not expired.

In Windows, open any Office app (Excel, PowerPoint, Word…)

Go “Files” > “account” > and verify that the product is activated

If the account is not activated, you will need to contact your IT department to activate it or to purchase a new license
Reactiv SUITE IWB is by default configured to be in full screen “Kiosk Mode” by your IT department.

Otherwise, go in Settings > User Interface > Additional Settings and click on toggle “Fullscreen mode”.
In Reactiv SUITE Settings > User Interface > Accent Color.
Yes, in the Settings > User Interface > Background Media.
No, but we are working on additional options to choose from which will be available soon.
Move any image into the presentation folder, and rename it “folder.jpg” – that picture will become the presentation thumbnail.

Any sub-folder, inside the presentation, can also be customized by placing a “folder.jpg” file within it.
Move any picture into the presentation folder and rename it “background.jpg”, that picture will become the presentation background in STAGE.

Any sub-folder, inside the presentation, can also be customized by placing a “background.jpg” file within it.
Go in Settings > System > Browser Settings to add or remove Quick Launch shortcuts. To change the shortcut Icon, click on the icon and locate on your PC the new icon you would like to replace it with.

Reactiv LAUNCHER creates a seamless user experience for all Reactiv ecosystem applications. It curates the user experience, allows IT to configure the software and controls access to desktop and operating system.

Designed specifically for public space users such as boardrooms and workshare spaces where multiple users can log in and access their individual workspaces.
Today you can use any video conferencing tool on top of Reactiv and share your screen

We are working on integrating the main video conferencing tools directly into Reactiv SUITE to facilitate your workflow

Reactiv HUDDLE, once launched, will outperform these Video Conferencing tool in collaboration features and capabilities
No, Reactiv SUITE is a curated environment that is designed from the ground up to make your meetings more productive. All the applications that are required for your meetings are already integrated into the framework.